{"id":2836,"date":"2022-06-16T15:10:02","date_gmt":"2022-06-16T13:10:02","guid":{"rendered":"https:\/\/laip.it\/laipnew\/assistenza\/"},"modified":"2024-06-26T14:52:35","modified_gmt":"2024-06-26T12:52:35","slug":"customer-care","status":"publish","type":"page","link":"https:\/\/laip.it\/en\/customer-care\/","title":{"rendered":"Customer care"},"content":{"rendered":"
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CUSTOMER CARE<\/strong><\/strong><\/strong><\/strong><\/h1>\n\n<\/div><\/div><\/div>\n\n
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LAIP provides an effective and reliable after-sales service thanks to specialised staff who can always be contacted directly by mobile.<\/p>\n\n\n

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Easy and immediate assistance via TeamViewer Assist AR App<\/strong><\/p>\n\n\n\n

Show the problem, take photos and add notes to highlight details for easier understanding during the videocall.<\/p>\n\n\n\n

Simultaneous interpreting enables communication in all languages.<\/p>\n\n\n\n

Archive with log of conversations.

How?<\/strong><\/p>\n\n\n\n

1. Download the free app<\/p>\n\n\n

\n\ndownload for iOS<\/a>\n\n\n\ndownload for Android<\/a>\n\n<\/div>\n\n\n

2. Open the App and use it without registering
3. Send the univocal code to LAIP
4. Schedule the appointment with the technician
5. Open the app to receive the call from the technician<\/p>\n\n\n\n

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In addition to remote assistance, a network of technicians is also available for on-site calls, in more complex cases.<\/p>\n\n\n\n

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